Refund policy
At Color Hunt, we value your trust and strive to ensure a smooth and satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, our Return & Refund Policy makes it easy for you to request a return or refund.
1. Return Window
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You may request a return within 7 days from the date of delivery.
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Returns are accepted only if the product is unused, unworn, unwashed, undamaged, and in its original packaging with all tags intact.
2. Eligible Products
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Returns are applicable on most products unless specifically marked as “Non-returnable” due to hygiene, safety, or customization reasons (e.g., personal care items, innerwear, made-to-order items).
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Products damaged due to misuse, improper handling, or beyond the return window will not be eligible.
3. Return Process
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Contact our support team at helpdesk@colorhunt.in or call/WhatsApp us at +91 6352103098 within the return window.
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Provide order details and reason for return.
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Once approved, our courier partner will arrange a pickup from your address (wherever serviceable).
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The returned item will undergo a quality check before refund/exchange is processed.
4. Refunds
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Refunds will be processed only after the returned product passes our quality inspection.
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Refunds will be credited to your original payment method within 7–10 business days of approval.
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In case of Cash on Delivery (COD) orders, refunds will be initiated via bank transfer or wallet credit.
5. Exchanges
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If you wish to exchange the product for a different size, color, or item (subject to availability), you may raise an exchange request instead of a return.
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Exchanges are processed free of cost for the first time (within the return window).
6. Non-Eligible Scenarios
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Returns requested beyond 7 days of delivery.
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Products without original tags, invoice, or packaging.
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Items damaged due to customer misuse, alteration, or improper care.
7. Contact Us
For return or refund assistance, reach us at:
📧 helpdesk@colorhunt.in
📞 +91 6352103098
